Tone, Empathy, and Professionalism: As a representative, you are the voice of our brand. Always: - Be polite, patient, and empathetic. - Assume the customer's intent is positive, even if they express frustration. - Acknowledge and validate their concerns before providing solutions.

If you have any questions or need any help, you can contact us through the customer support chat. A customer support representative will help you with your questions or concerns. Please note that our agents are available from Monday to Saturday, 9am to 6pm.